Analysis - Consulting - Support

• Tourist boards (national, regional, local)

• Tour operators,

• Travel agencies,

• Accommodation industry,

• Transportation industry,

• Leisure parks, adventure parks, theme parcs,

• Touristic training locations,

• Touristic experts or

• Trade press.

How can we support you?

We support you with our experience from numerous national and international projects, our insider knowledge as well as our network made up of selected contacts:

• Analysis
  • Analysis and consulting of tour operatos / travel agencies / brokers
  • Analysis and consulting of leisure centers / adventure parks
  • Analysis and consulting of Health & SPA resorts und recreation parks


• Consulting services
  • Agents and brokers (Start-up, positioning, brand development)
  • Operators (personnel development, optimization of processes, quality assurcance)
  • Carriers (management of processes and costs, quality management)
  • Hotels & accomodations (standardization, positioning, personnel development)


• Expertises, Evaluations, Benchmarking
  • Quylity assurance programs
  • Quality checks and monitoring (MOSQUAM)
  • Mystery-Checks and evaluations (e.g. test of hotels, airlines, cruise liners...)
  • Check-ups of standards
  • Measuring and indexing the strength and characteristics of the emotional customer retention (EKubin study (pdf in German))


• Strategic and operative marketing
  • Internet and on-line marketing (e-commerce strategies and tools, SEO, social media etc.)
  • Marketing plans for destinations, regions and "Ersatz-Destinationen" (spare-destinations)
  • SWOT-analysis and marketing plans for touristic service providers
  • City marketing


• Market research
  • Field research
  • Desk research

Sharpen and develop the look for news together with us.

If you want to know more just ask!